Certain restrictions apply to the items you can ship, and these restrictions may vary based on your destination. Prohibited examples include drugs, including prescription pills; firearms, including gun parts and ammunition; currency exceeding $10,000, including endorsed checks; and child pornography, including pictures and videos. For further details, please reach out to local trade authorities or customs at your destination. If in doubt, feel free to contact us via phone or email.

Certainly, you can track your packages using our dedicated tracking feature on our website. Additionally, you have the option to track your package through the delivery service that was used to transport your package to our CSF warehouse. This provides you with comprehensive visibility into the status and location of your shipment.

Determining whether your cargo requires a license is contingent upon the nature of the commodities involved, and licensing requirements may differ based on the destination. Certain items necessitate obtaining a license in the receiving country prior to shipping. For more detailed information, we recommend reaching out to the local trade authorities or customs at your destination. If you have any uncertainties or inquiries, please feel free to contact us via phone or email for further assistance.

To enhance the security of your fragile or high-value items, we advise you to diligently package your goods and consider insuring them with our services. This ensures comprehensive protection for your valuable items throughout the shipping journey.

To accommodate the peak season, which spans from October to December, it is advisable to provide a minimum of 4 weeks’ notice for all bookings. For non-peak periods, delivery times may vary based on the destination, but shipments should ideally be received within the week, contingent upon the custom clearance protocols of your chosen destination.